SHIPPING & RETURNS
Shipping Policy
At The Posh Planner, we specialize in digital downloads, meaning there’s no need to wait for shipping—your purchase is available instantly!
Once your payment is processed, you’ll receive an email with a link to download your files. You can also access your purchases directly in your Etsy or account dashboard under “Purchases and Reviews.”
Please Note:
• No physical items will be shipped. All products are digital files, ready for immediate download and use.
• Be sure to save your files to a secure location after downloading.
If you encounter any issues with your download or need assistance, don’t hesitate to reach out. We’re here to help make your experience as smooth as possible!
Return & Exchange Policy
Refund & Exchange Policy
Due to the nature of digital products, all sales at The Posh Planner are final. Once a digital file has been downloaded, it cannot be returned, refunded, or exchanged.
However, your satisfaction is our priority! If you experience any issues with your purchase—such as problems accessing your files, errors in the download, or concerns about the product—please contact us within 7 days of your purchase. We’ll work with you to resolve the issue and ensure you’re completely satisfied.
Thank you for understanding, and for supporting a small, women-founded business!
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